Renault and Dacia Data Breach

Important Information for Customers

Are you a Renault or Dacia customer?

In October 2025, Renault UK confirmed a cyberattack in its supply chain had compromised the data of thousands of customers. Have you been affected?

Have you been affected by the Renault UK data breach?

In October 2025, it was discovered a cyberattack had taken place – compromising the personal data of customers of car manufacturer Renault and its sister brand Dacia.

In what appears to be a significant cyber security incident, Renault UK has confirmed unauthorised third parties have accessed the data of thousands of customers, which could include:

KP Law is investigating this cybersecurity incident to better understand this breach, including the severity of situation and the impact on the affected customers. If you have been affected, you may be able to help us better understand what happened.

Why we want to hear from you

Companies like Renault have a responsibility to protect its customers’ data across its entire supply chain. We are currently seeking information from those affected by this incident. This is to help us understand how people may have been affected and whether a legal claim could be viable.

What happens next?

Fill in the short form below – it takes less than 2 minutes.
We’ll assess the information we receive from you and others.
If there’s a potential for legal action, we’ll be in touch to explain next steps.

We’ll keep your information secure, and you won’t be signed up to any formal legal action unless you choose to be.

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How could you be at risk?

In data breach incidents like this, cyber criminals can use the personal data stolen to launch highly targeted scams, known as spear phishing attacks.

With access to your contact details and privileged information, such as your vehicle registration, these scams often involve emails and telephone calls that appear genuine but aim to steal even more from you.

If you believe your data may have been accessed, it is vital that you remain vigilant and take steps to protect yourself online.

Learn how to stay safe following a data breach:

What can you claim for?

While each case is judged on its own merits, there are some things we would typically look for when it comes to when claiming compensation following a data breach, cybercrime or other GDPR violation:

Financial loss

With stolen data, cybercriminals can make purchases using your bank and credit cards, apply for credit in your name, set up fraudulent bank accounts and access your existing online accounts.

Distress

GDPR failures, cybercrime and data breaches can have a significant impact on you, both mentally and physically. They can cause or exacerbate anxiety, stress and other psychological conditions.

Loss of privacy

Your data has value, and organisations must be held to account if they fail to protect your right to data privacy or otherwise do not uphold your GDPR rights.

How to protect yourself following a data breach or cybercrime

Protect your finances following a data breach or cybercrime

Contact your bank or credit card provider immediately if your financial data has been exposed.
Check all bills and emails for goods or services you have not ordered.
Check your bank account for unfamiliar transactions.
Alert your bank or credit card provider immediately if there is any suspicious activity.
Monitor your credit score for any unexpected dips.
Call Credit, Experian and Equifax to ensure credit isn’t taken out in your name.
Never provide your PIN or full password to anyone (even someone claiming to be from your bank).
Never been pressured into moving money to another account for fraud reasons. A legitimate bank won’t ask you to do this.

Watch out for further attacks and attempts to extract additional information from you

Follow the security instructions provided by the organisation that breached your data.
Never automatically click on any suspicious links or downloads in emails or texts.
Don’t assume an email or phone call is authentic just because someone has your details.
Be careful who you trust – criminals often use scare tactics to try and trick you into revealing your security details.
Know that, even if you recognise a name or number, it might not be genuine.
Don’t be rushed or pressured into making a decision. A trustworthy organisation would never force you to make a financial transaction on the spot.
Never provide your full password, pin or security code to someone over the phone (or via message). If a bank believes a transaction has been fraudulent, they will not ask for this information to cancel the transaction.
Listen to your instincts and ask questions if something feels “off”.
Refuse requests for personal or financial information and stop discussions if you are at all unsure.
Contact your bank or financial service provider on a number you know and trust to check if a communication is genuine.
Be cautious of unsolicited communications that refer you to a web page asking for personal data.
Don’t accept friend requests from people you don’t know on social media.
Review your online privacy settings.
Report suspected fraud attempts to the police and Action Fraud.

Put some data protection best practices in place to stop the threat from escalating

Register with the Cifas protective registration service to slow down credit applications made in your name.
Change your passwords regularly and use a different password for every account (a password manager can help with this).
Protect your devices with up-to-date internet security software.