Ticketmaster Data Breach

A data breach at Ticketmaster has put customers at risk of scammers and fraudsters.

Register with KP Law to claim compensation.

Are you affected by the latest Ticketmaster data protection breach?

Ticketmaster has experienced another serious data breach.

KP Law successful acted on behalf of thousands of clients who had previously had their private information stolen from Ticketmaster. We now know that a second data breach has occurred, and Ticketmaster has once again lost control of its customer data after a cyber incident.

We believe that Ticketmaster has been aware of the breach for some time but has only now begun to notify some of its customers who have had their data stolen. We also understand that not all customers who have had their data stolen will be notified. 

Ticketmaster has not immediately revealed what information was accessed, but we understand it includes some or all of the following:

The stolen data includes sensitive personal and financial information, so the breach poses a significant risk to affected customers.  

Following its initial successful claim on behalf of its clients, KP Law is now launching a second no-win, no-fee group action claim to help victims living in England & Wales claim compensation.

To sign up to the claim, simple complete the on-line form and we will be in touch with more information.

You can sign up even if you haven’t received a notification from Ticketmaster. We will investigate on your behalf and confirm if you have had your personal data compromised.

Victims of the Ticketmaster data breach could be at risk

If the stolen Ticketmaster data is sold, it is very likely to be used to commit phishing attacks, identity theft, and more. 

At KP Law, we have seen victims of similar data breaches become the target of cybercriminals, with instances of phishing, fraud, and identity theft. For example, when we represented clients in an earlier Ticketmaster data breach, most of the clients suffered multiple fraudulent transactions or experienced distress and/or psychological trauma because of the hack.   

Our data protection experts strongly advise anyone involved in this breach to be vigilant and take necessary precautions.   

We may be able to claim compensation for any distress or financial losses experienced because of this breach and we urge anyone affected to sign up to our group action.

Talk to our expert data breach lawyers today on 0151 459 5850 

Ticketmaster data breach timeline

  • 29 May 2024
    The media began reporting a huge Ticketmaster data breach.
  • 30 May 2024
    KP Law launches an investigation into the hack.
  • 1 June 2024
    Ticketmaster confirmed "unauthorised activity" on its database.

Latest news

Your questions answered

FAQs about the Ticketmaster data breach

ShinyHunters, a notorious hacking collective claims to have the personal details of 560 million Ticketmaster customers available for a one-time sale. The hackers want $500,000 for the data. The hackers managed to access Ticketmaster’s data by stealing login details from Snowflake, the company it uses for its cloud storage account.

The stolen data is said to include customer names, addresses, emails, phone numbers and the last four digits and expiration date of credit cards. 

Ticketmaster’s owner Live Nation has confirmed “unauthorised activity” on its database.

Ticketmaster should be in touch to notify affected individuals. 

Anyone who thinks they might be involved should take immediate steps to protect themselves.  Find out how to do this here 

If you live in England or Wales and you receive notification that you are affected by the Ticketmaster data breach, register to receive updates on our investigation. We’ll let you know what’s happening and inform you if you can make a no-win, no-fee data breach compensation claim.   

A group action claim is where a group of people – sometimes even thousands of people – have been affected by the same issue. Group action cases are also known as class actions, multi-claimant, or multi-party actions. 

If we do launch a group action, there are no costs to join a claim. However, if your claim is successful, you may have to pay a ‘success fee’. This fee is taken from the compensation awarded to you. At KP Law, our success fee is competitive, and we make sure you are fully informed about any potential costs before you officially join our action. If you lose, you won’t have to pay a penny. 

In 2022, Ticketmaster settled another data breach claim following successful mediation and negotiation. We were the only law firm to actively litigate this case in the UK and we represented over 1,000 customers in this action. Ticketmaster denied liability for the claims, and the settlement was made on a no-admission basis. Find out more about the case here.