Ticketmaster Data Breach

A data breach at Ticketmaster has put customers at risk of scammers and fraudsters.

Register with KP Law to find out what happened, and whether you can claim compensation.

Are you affected by the latest Ticketmaster data protection breach?

A notorious hacking collective claims to have the personal details of 560 million Ticketmaster customers available for a one-time sale. ShinyHunters wants $500,000 for the data.    

The hackers allegedly demanded a ransom for the data not to be released but claim that Ticketmaster did not respond. The stolen data is said to include customer: 

At the moment, it looks likely that customers in Australia and New Zealand have had their data stolen. At KP Law, we are investigating this breach to find out what happened and who is affected. If UK customers are also affected by the latest Ticketmaster data breach, we will launch a no-win-no-fee group action claim to help victims living in England & Wales claim compensation.   

Register with us to receive updates on this breach. If we discover you are involved, we will invite you to join our claim.   

Victims of the Ticketmaster data breach could be at risk

If the stolen Ticketmaster data is sold, it is very likely to be used to commit phishing attacks, identity theft, and more. 

At KP Law, we have seen victims of similar data breaches become the target of cybercriminals, with instances of phishing, fraud, and identity theft. For example, when we represented clients in an earlier Ticketmaster data breach, most of the clients suffered multiple fraudulent transactions or experienced distress and/or psychological trauma because of the hack.   

Our data protection experts strongly advise anyone involved in this breach to be vigilant and take necessary precautions.   

We may be able to claim compensation for any distress or financial losses experienced because of this breach and we urge anyone affected to register with us.   


Talk to our expert data breach lawyers today on 0151 459 5850 

Ticketmaster data breach timeline

  • 29 May 2024
    The media began reporting a huge Ticketmaster data breach.
  • 30 May 2024
    KP Law launches an investigation into the hack.
  • 1 June 2024
    Ticketmaster confirmed "unauthorised activity" on its database.

Latest news

Your questions answered

FAQs about the Ticketmaster data breach

There is limited information available about this attack. However, we do know that  ShinyHunters, a notorious hacking collective claims to have the personal details of 560 million Ticketmaster customers available for a one-time sale. The hackers want $500,000 for the data. 

The stolen data is said to include customer names, addresses, emails, phone numbers and the last four digits and expiration date of credit cards. 

Ticketmaster’s owner Live Nation has confirmed “unauthorised activity” on its database.

Ticketmaster should be in touch to notify affected individuals. 

Anyone who thinks they might be involved should take immediate steps to protect themselves.  Find out how to do this here 

If you live in England or Wales and you receive notification that you are affected by the Ticketmaster data breach, register to receive updates on our investigation. We’ll let you know what’s happening and inform you if you can make a no-win, no-fee data breach compensation claim.   

A group action claim is where a group of people – sometimes even thousands of people – have been affected by the same issue. Group action cases are also known as class actions, multi-claimant, or multi-party actions. 

If we do launch a group action, there are no costs to join a claim. However, if your claim is successful, you may have to pay a ‘success fee’. This fee is taken from the compensation awarded to you. At KP Law, our success fee is competitive, and we make sure you are fully informed about any potential costs before you officially join our action. If you lose, you won’t have to pay a penny. 

In 2022, Ticketmaster settled another data breach claim following successful mediation and negotiation. We were the only law firm to actively litigate this case in the UK and we represented over 1,000 customers in this action. Ticketmaster denied liability for the claims, and the settlement was made on a no-admission basis. Find out more about the case here.