Air Europa Data Breach

A data breach at Air Europa could affect thousands of passengers.

Register with KP Law to find out what happened, and whether you can claim compensation.

Have you been affected by the Air Europa data protection breach?

Spanish airline Air Europa has suffered a cyberattack on its online payment system. Some customers’ credit card details have been exposed in the breach. The compromised data includes:

Emails received by affected customers have advised that cards used to pay on the Air Europa website should be cancelled and replaced “to prevent possible fraudulent use of your information”. 

The airline has not confirmed how many customers have been affected, but if your personal data has been compromised, you will be notified by Air Europa. 

This is not the first data breach experienced by the company. In 2021, the airline was fined for a breach that affected 489,000 customers in 2018. 

KP Law is investigating this incident, and we are considering a no-win-no-fee group action claim to help victims living in England & Wales claim compensation. To register your interest in joining this action, sign up below and we will be in touch to invite you to join our claim.   

A history of success in airline data breach claims

Air Europa is in the process of being taken over by British Airways-owner International Consolidated Airlines Group (ICAG.L). In 2021 a British Airways data breach action was resolved on confidential terms following successful mediation and negotiation. We were one of only two firms to pursue legal action against British Airways and we were delighted to secure a settlement for those affected.   

Victims of the Air Europa data breach could be at risk

To ensure they do not fall victim to further attacks, anyone affected by the Air Europa data breach should be vigilant.   

At KP Law, we have seen victims of similar data breaches become the target of cybercriminals, with instances of phishing, fraud, and identity theft. Our data protection experts strongly advise anyone involved in this breach to be vigilant and take necessary precautions. 

We may be able to claim compensation for any distress or financial losses experienced because of this breach and we urge anyone affected to register with us.   


Talk to our expert data breach lawyers today on 0151 459 5850 

Air Europa data breach timeline

  • 10 October 2023.
    Air Europa suffered a cyberattack on its online payment system

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Your questions answered

FAQs about the Air Europa data breach

Spanish airline Air Europa experienced a data breach after a cyberattack on its online payment system. 

The airline has told some customers that their payment card details have been compromised in the data breach. 

In an email, Air Europa said: 

“Given the risk of card spoofing and fraud that this incident could entail, and in order to protect your interests, we recommend that you … request the cancellation/replacement of that card in order to prevent possible fraudulent use of your information” 

Air Europa should be in touch to notify affected individuals. 

Anyone who thinks they might be involved should take immediate steps to protect themselves.  Find out how to do this here 

If you live in England or Wales and you receive notification that you are affected by the Air Europa data breach, register to receive updates on our investigation. We’ll let you know what’s happening, and if and when you can make a no-win, no-fee data breach compensation claim.   

A group action claim is where a group of people – sometimes even thousands of people – have been affected by the same issue. Group action cases are also known as class actions, multi-claimant, or multi-party actions. 

If we do launch a group action, there are no costs to join a claim. However, if your claim is successful, you may have to pay a ‘success fee’. This fee is taken from the compensation awarded to you. At KP Law, our success fee is competitive, and we make sure you are fully informed about any potential costs before you officially join our action. If you lose, you won’t have to pay a penny.