Co-op Data Breach Compensation Claim

Has your personal data been compromised in the Co-op cyberattack?

KP Law can help victims to claim compensation

Have you been affected by The Co-op cyberattack?

It has been reported in the press that this breach potentially exposed the personal information of up to 20 million individuals who had registered for the Co-op membership scheme, including names, addresses, emails, phone numbers, and membership card numbers. While financial details were reportedly not compromised, the exposed data can still be used for identity theft and fraud.

What happened?

The hacking group known as DragonForce has taken responsibility for the attack. The same group has also been linked to the M&S cyberattack and an attempted breach of Harrods. According to their claims, the stolen data includes private information belonging to as many as 20 million individuals who registered with the Co-op membership scheme.

Those impacted may now be vulnerable to fraud-related crimes such as identity theft, scams, and long-term damage to their credit profile.

Many cyberattacks succeed when businesses fail to implement proper data protection measures. With this in mind, legal experts are preparing action against the Co-op to seek justice for those whose data may have been exposed.

If you’ve received confirmation that your details were involved in this breach, you could be entitled to financial compensation. Use our quick and easy eligibility checker to find out if you can join the group legal action—just answer a few simple questions to get started.

Why choose KP Law:

At KP Law, we specialise in group litigation and have a proven track record in handling data breach cases. Our experienced team is committed to ensuring that affected individuals receive the compensation they deserve.

Key details:

Incident: Co-op Data Breach
Date: April 2025
Affected Individuals: Up to 20 million Co-op members
Data Compromised: Names, addresses, emails, phone numbers, membership card numbers
Legal Action: Group litigation for compensation

Timeline of events:

March 2025

Early Warning Signs
Cybercriminal group DragonForce begins targeting UK retailers, including M&S and Harrods.
April 2025

Co-op Cyberattack Occurs
DragonForce claims responsibility for breaching Co-op’s systems, allegedly accessing data from up to 20 million members.
Mid April 2025

Public Disclosure
DragonForce contacts BBC News, stating they’ve stolen significant amounts of customer and employee data.
Late April 2025

Co-op Confirms Breach
After initially denying a breach of personal data, Co-op admits sensitive customer information may have been compromised.
May 2025

Legal Investigations Begin
Law firms, including KP Law, begin preparing a group claim to pursue compensation for affected individuals.

How to join the claim:

Register your interest

If eligible, provide your details to register your interest.

Legal representation

Our team will guide you through the process and represent you on a no-win, no-fee basis.

Take action now:

If you believe your data was compromised in the Co-op breach, don’t wait. Join the group claim to seek the compensation you deserve.

What can you claim for?

While each case is judged on its own merits, there are some things we would typically look for when it comes to when claiming compensation following a data breach, cybercrime or other GDPR violation:

Financial loss

With stolen data, cybercriminals can make purchases using your bank and credit cards, apply for credit in your name, set up fraudulent bank accounts and access your existing online accounts.

Distress

GDPR failures, cybercrime and data breaches can have a significant impact on you, both mentally and physically. They can cause or exacerbate anxiety, stress and other psychological conditions.

Loss of privacy

Your data has value, and organisations must be held to account if they fail to protect your right to data privacy or otherwise do not uphold your GDPR rights.

How to protect yourself following a data breach or cybercrime

Protect your finances following a data breach or cybercrime

Contact your bank or credit card provider immediately if your financial data has been exposed.
Check all bills and emails for goods or services you have not ordered.
Check your bank account for unfamiliar transactions.
Alert your bank or credit card provider immediately if there is any suspicious activity.
Monitor your credit score for any unexpected dips.
Call Credit, Experian and Equifax to ensure credit isn’t taken out in your name.
Never provide your PIN or full password to anyone (even someone claiming to be from your bank).
Never been pressured into moving money to another account for fraud reasons. A legitimate bank won’t ask you to do this.

Watch out for further attacks and attempts to extract additional information from you

Follow the security instructions provided by the organisation that breached your data.
Never automatically click on any suspicious links or downloads in emails or texts.
Don’t assume an email or phone call is authentic just because someone has your details.
Be careful who you trust – criminals often use scare tactics to try and trick you into revealing your security details.
Know that, even if you recognise a name or number, it might not be genuine.
Don’t be rushed or pressured into making a decision. A trustworthy organisation would never force you to make a financial transaction on the spot.
Never provide your full password, pin or security code to someone over the phone (or via message). If a bank believes a transaction has been fraudulent, they will not ask for this information to cancel the transaction.
Listen to your instincts and ask questions if something feels “off”.
Refuse requests for personal or financial information and stop discussions if you are at all unsure.
Contact your bank or financial service provider on a number you know and trust to check if a communication is genuine.
Be cautious of unsolicited communications that refer you to a web page asking for personal data.
Don’t accept friend requests from people you don’t know on social media.
Review your online privacy settings.
Report suspected fraud attempts to the police and Action Fraud.

Put some data protection best practices in place to stop the threat from escalating

Register with the Cifas protective registration service to slow down credit applications made in your name.
Change your passwords regularly and use a different password for every account (a password manager can help with this).
Protect your devices with up-to-date internet security software.